Collapsed Power Poles and Power Lines! What You Should Do?

A collapsed power poles or overhead lines demands quick, professional action to protect your property and community. Ausgrid handles public infrastructure emergencies, but you must engage a qualified Level 2 electrician when a pole on private land collapses. Eris Electrical brings 15 years of hands-on experience to every job, specialising in private power pole installation and fallen pole repair. Read on to learn how to stay safe, meet your obligations under an electrical defect notice and restore reliable power with Eris Electrical.

Immediate Steps for Collapsed Power Poles

• Maintain a distance of at least 8m from any fallen pole, wire, or cable and avoid contact with nearby objects that may be energised.
• Dial 13 13 88 to alert Ausgrid. They will isolate and secure the public supply network.
• If someone is injured or unconscious, call Triple Zero (000) without delay.
• Await an electrical defect notice from Ausgrid if the collapsed power poles sits on your land. This notice confirms that a private repair is required.
• Contact Eris Electrical, your trusted Level 2 electrician, to arrange an inspection, repair defect or complete private power pole installation.

How to Respond When Poles and Lines Collapse?

Even a minor gust or structural weakness can bring down an overhead line. When you spot collapsed power poles or loose cables, keep clear and contact the proper authorities. Ausgrid’s priority is public safety: they will de-energise and stabilise street poles and wires. Ausgrid issues a defect notice for poles on private property that outlines the hazard and a 21-day deadline to complete repairs or risk temporary disconnection. Enlisting a licensed Level 2 electrician is not optional but a legal requirement. Eris Electrical will handle all aspects of the repair, from permit applications to final testing, ensuring your site meets Australian standards.

How Should You Manage a Private Power Pole Defect Notice?

An electrical defect notice is Ausgrid’s formal instruction when a private power pole shows signs of failure or has fallen. You will receive a written notice detailing the work needed and the timeframe, typically 21 days, to complete defect repairs. Failing to comply can lead to disconnection of supply. Eris Electrical’s team of Level 2 electricians specialises in defect notice compliance. Our service includes site assessment, private power pole installation or repair, reconnection of overhead cables and rigorous testing. We keep you informed throughout the process so you stay on track and avoid penalties.

Understanding the Dangers of Collapsed Power Poles and Lines Are Imperative:

Fallen power infrastructure presents multiple hazards that demand immediate attention. First, exposed wires can energise fences, trees or metal objects, posing a serious risk of electric shock. Second, a collapsing pole can crash into buildings, vehicles or landscaping, causing extensive damage. Third, cables and timber poles across driveways or footpaths create a public obstruction that may lead to accidents. Rapid response by Ausgrid and a certified Level 2 electrician minimises these dangers. Eris Electrical works swiftly to clear hazards, repair or replace poles and restore safe power connections.

Eris Electrical’s Level 2 Electrician Expertise 

With 15 years of experience serving Sydney, Eris Electrical stands out for reliability and safety in all power pole work. Our Level 2 electrician team is fully accredited to perform private power pole installation, collapsed power poles repair and all associated overhead wiring tasks. 

We follow a proven process: 

• Detailed site inspection and defect notice evaluation. 
• Permit management and coordination with Ausgrid.
• Private power pole installation or replacement to meet load and height requirements. 
• Secure overhead line reconnection, earthing and insulation checks. 
• Final safety inspection and compliance testing under Australian Standards.

We maintain a fully stocked van of poles, conductors and fittings to ensure swift turnaround. Whether you need urgent repairs or a new power pole installation, our electricians arrive promptly and complete the work with minimal disruption.

Service Areas and Emergency Response 

Eris Electrical operates across Sydney, including Campbelltown, Ryde, Central Coast, Ashfield, Sutherland, North Shore, and Eastern suburbs. Our 24/7 emergency electrician team is ready to respond when the worst happens, day or night. We coordinate directly with Ausgrid for efficient site handover and focus on restoring your supply immediately. Our commitment to professionalism, clear communication, and strict adherence to safety regulations back every job.

Restore Power with Eris Electrical 

Don’t let collapsed power poles put your property at risk. Trust Eris Electrical’s licensed Level 2 electricians for reliable private power pole installation and collapsed power poles repair. We combine deep technical expertise with responsive service and a clear understanding of local network requirements.

Call us today at 0402 685 118 or get in touch via our Google Business Profile to arrange an inspection, defect notice compliance, and private power pole installation.