If the pole is past Ausgrid’s connection point, it’s a private pole. The owner is responsible for maintaining it, along with the private lines and pole-top fittings.
In bushfire-prone areas, Ausgrid expects owners to arrange an annual inspection before bushfire season, plus a regular detailed inspection that checks the base of the pole below ground.
Usually a new pole is installed beside the old one, the lines are transferred across and the old pole is removed. The supply is off for part of the job, and we’ll explain the steps for your site when we quote.
Often, yes. It depends on the distance, the ground conditions and Ausgrid’s requirements. We can quote both options so you can compare them.
Yes. Call with your suburb and the job details, whether you’re in Gosford, Terrigal, Wyong, Warnervale or the lakes area, and we’ll confirm when we can attend.
Send the notice and your address, then share a few photos once we’re in touch, and we’ll quote each item before the deadline gets close.