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Electric Meter Installation, Repair & Replacement

Eris Electrical Services provides customised offerings to energy retailers, electricity authorities, large commercial and industrial customers as well as consultants who form the complete metering value chain. We have a team of professionals who are highly experienced and skilled in mass meter replacements, meter breakdowns, and maintenance services. Our expert team is committed to ensuring the best safety levels are maintained while exceeding customer’s expectations and making sure optimal delivery is rendered.

Energy Meter Installations, Testing, Service & Repairs

Eris Electrical Services provides installations, ongoing maintenance and asset management for the life of customer’s meter device. Meter Provider Installer (MPI) services comprise the terms and installation of compliant metering within the NEM Type 1-4 and type 5.

Professional Electrical Meter Installation in Sydney

At Eris Electrical, we provide expert electrical meter services across Sydney, including installation, replacement, upgrades, and repairs. Our licensed Level 2 Accredited Service Providers (ASPs) are qualified to work directly on the electricity network, ensuring every job is performed safely, efficiently, and in full compliance with Australian standards.

Whether you require a new smart meter, a solar-compatible meter, a granny flat sub-meter, or an off-peak meter, our team delivers customised solutions for both residential and commercial properties. With the right metering setup, you can gain accurate energy usage data, reduce costs, and improve overall energy management.

We ensure the adherence of our customers’ metering installation via testing, inspections and audits including:

metering services

  • Operational checks.
  • Specific meter installation procedures as approved by AEMO.
  • Inspect the wiring.
  • Inspect the current/ voltage transformer ratio.
  • Voltage/ current phase relationships.
  • Verification, calibration, accuracy, and fault testing.

Our Metering Services Include:

  • Solar gross to net replacement.
  • New connections
  • Volume electricity meter exchange.
  • Current transformer testing & visual checks.
  • Customer originated testing & investigation.
  • Installation of type 1–4 & type 5 meters over the national electricity market.
  • In place compliance and sample testing programmes
  • Site and equipment investigations and on-site meter reprogramming.
  • Meter disconnections, reconnections, and restrictions.
  • Detection of irregular connections and equipment defects.
  • 24hr Faults and repairs to energy retailers devices

Our 5-Step Process for Meter Installation

At Eris Electrical, we make meter installation simple and hassle-free. Our proven 5-step process ensures compliance, safety, and accuracy every time:

  1. 1. Site Assessment & Planning:
    We inspect your property to determine the correct meter type (single-phase, three-phase, smart, solar, or sub-meter) and the most suitable installation location.
  2. 2. Approvals & Compliance:
    We handle all necessary permits, approvals, and distributor notifications to ensure the installation is legally compliant.
  3. 3. Safe Removal & Preparation:
    If replacing an old meter, our Level 2 electricians disconnect and remove it safely, preparing the site for the new installation.
  4. 4. Meter Installation & Connection:
    The new meter is securely installed, with all electrical connections established for accurate and reliable energy measurement.
  5. 5. Testing, Calibration & Handover:
    We thoroughly test the setup, calibrate the meter for precision, update records, and notify your energy provider of the successful installation.

This structured approach guarantees your new meter is installed to the highest industry standards while minimising downtime and disruption.

Private Poles Supply Services:

  • Temporary metering system installation, connection, repair, replacement, and removal.
  • Provisional pole and switchboards installation and dismantling.
  • Temporary private pole and power supply for building/construction firms.

Meter Repair, Maintenance & Troubleshooting

Meters are essential for accurate billing and safe electricity use. If your meter is faulty, damaged, or giving inconsistent readings, it needs immediate attention. At Eris Electrical, we provide:

  • Fault Diagnosis: Identifying issues with wiring, connections, or the meter itself.
  • Meter Repairs: Fixing damaged meters, loose connections, or malfunctioning components.
  • Ongoing Maintenance: Routine inspections to ensure your meter is operating safely and efficiently.
  • Troubleshooting Power Issues: Addressing problems such as inaccurate readings, tripped circuits, or unexplained high bills.

Our technicians quickly restore your system’s reliability, ensuring you only pay for the electricity you actually use.

Eris Electrical is authorised by Electricity Distributors of New South Wales, Endeavour Energy, and Ausgrid.

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Frequently Asked Questions

Do I need a Level 2 electrician to install or replace my electricity meter?

Yes. In NSW, only licensed Level 2 Accredited Service Providers (ASPs) are authorised to work on electricity meters because they connect directly to the power network.

How long does it take to install or replace a meter?

 In most cases, a standard meter installation or replacement can be completed in 2–4 hours, depending on the complexity and site conditions.

What are the signs that my meter needs repair or maintenance?

 If your meter is not recording usage, displaying unusual readings, causing frequent tripping, or making buzzing noises, it may need servicing or replacement.

Will my power be disconnected during meter installation or repair?

Yes, your electricity supply will be temporarily disconnected while our technicians work. However, we ensure the downtime is as short as possible to minimise inconvenience.

Can Eris Electrical handle both residential and commercial meter installations?

Absolutely. We install, repair, and maintain meters for homes, apartments, businesses, and industrial properties, including both single-phase and three-phase systems.

Do you handle all compliance and paperwork with the energy provider?

Yes. Our team manages permits, approvals, and network notifications to ensure your new or repaired meter is fully compliant and correctly registered with your electricity retailer.

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