When Endeavour or Ausgrid Energy come to your home and slap you with an electrical defect notice, you stand shocked! Isn’t it? As an experienced Authorised Level 2 Service Provider, Eris Electrical undertakes a lot of work and our maximum workload consists of resolving electrical defects, thus, we thought it would be nice to share information concerning this, which would be beneficial to you. This information will briefly cover:
- What is an electrical defect notice?
- What are the common reasons for issuing an electrical defect notice?
- What are the frequent questions we encounter concerning electrical defect notice?
- What should be done if you receive an electrical defect notice?
What is an electrical defect notice?
If your property’s connection to the electricity network doesn’t fulfill safety standards, then you might be issued with an electrical defect notice. Mostly based on the inspections carried out by Endeavour and Ausgrid Energy, an electrical defect notice is issued.
What are the common reasons for issuing an electrical defect notice?
Well, there can be numerous reasons as to why you did receive an electrical defect notice, but the most recurring ones are:
- Defective or faulty wiring done
- Recent modifications or additions done to the connection
- Branches of trees growing very close to electrical wires on the property
What are the frequent questions we encounter concerning an electrical defect notice?
Query 1: Why should I receive this notice? Isn’t the Power Company accountable for this?
Well, the power companies are accountable to maintain and repair the electricity network itself; however, residents and businesses are accountable for the connection points for the service that extends onto the property. You are liable for all work that starts from the first point of connection on the property.
Query 2: What should I do if I’m just renting out?
Defect notices will generally be issued straight to the household, so you’ll need to pass it to your property owner as a matter of exigency and have them begin on the repair works.
Query 3: What’s in store if the electrical defect isn’t solved?
If electrical defects aren’t resolved within 21 days, after receiving the notice then it may lead to the disconnection of electricity supply to your property till repairs are completed to safety and service standards.
Query 4: If my property’s electrical wiring is a problem, should not that be resolved by the person that connected the house with electricity in the first place.
Well, you can hope for that! However, if your original contractor is not able to execute the repairs, it is up to you to employ another qualified electrical contractor to do the work. Moreover, you could think about taking legal action against the original contractor to try recouping costs.
Query 5: Would the regular electrician be able to fix this electrical defect?
No! You’ll need an authorised Level 2 Service Provider/ electricians.
What should be done if you receive an electrical defect notice?
The top priority is to quickly move, as you just have 21 days to have the defect repaired. Never wait to get professional help till the last movement to fix electrical defect and risk missing the deadline. You must always try to contact your original contractor first and find out if they are authorised for Level 2 work. If they are authorised then they can certainly assist you.
However, if you discover that it’s a wiring issue and that they are responsible in the first place then you might not want them to fix it. In such a case or if they aren’t contactable, hunt for a quality level 2 electrician to resolve the electrical defect at the earliest.
Need help to resolve your property’s electrical defect
Eris Electrical delivers top class electrical services and is one of the best level 2 electricians in Sydney. You can always get in touch with Eris Electrical for resolving your property’s electrical defect with quality workmanship and completing it in a timely way!